Unable to launch courses

Incident Report for OpenSesame

Resolved

All services are now restored.

We appreciate your patience during this time. Please reach out with any questions or concerns.

Posted Dec 17, 2023 - 10:33 PST

Update

All services are now restored.

We appreciate your patience during this time. Please reach out with any questions or concerns.

Posted Dec 17, 2023 - 10:33 PST

Monitoring

At approximately 1pm EST, users were unable to launch courses and OpenSesame Catalog performance may have been degraded. We have identified the issue and have taken steps to resolve it.

We appreciate your patience during this time. Please reach out with any questions or concerns.

Posted Dec 17, 2023 - 10:11 PST

This incident affected: OpenSesame Catalog, OpenSesame API, OpenSesame Course Delivery Platform, OpenSesame Embedded Catalog, and OpenSesame CourseCloud.