Issue relaunching courses on Mobile

Incident Report for OpenSesame

Resolved

All services are now restored. 

We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Posted Oct 21, 2026 - 18:07 PDT

Identified

We have identified the issue preventing learners from relaunching elearning courses through the OpenSesame course player on mobile devices. Our engineering team has identified a fix and is actively working to resolve this issue.

We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Posted Oct 21, 2026 - 17:10 PDT

Update

We are continuing to investigate an issue preventing learners from relaunching elearning courses through the OpenSesame course player on mobile devices. Affected users may experience a blank screen when attempting to relaunch a course on mobile. Our engineering team is actively working to resolve this issue.
Posted Oct 21, 2026 - 16:59 PDT

Investigating

We are investigating an issue preventing learners from relaunching elearning courses through the OpenSesame course player on mobile devices. Affected users may experience a blank screen when attempting to relaunch a course on mobile. Our engineering team is actively working to resolve this issue.
Posted Oct 21, 2026 - 15:30 PDT
This incident affected: OpenSesame Course Delivery Platform.