Course launches are failing

Incident Report for OpenSesame

Resolved

All services are now restored. 

We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Posted Oct 14, 2026 - 14:52 PDT

Monitoring

All services are now restored. We are monitoring to ensure no issues remain.

We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Posted Oct 14, 2026 - 14:45 PDT

Identified

We have identified the issue preventing learners from launching or completing elearning courses through the OpenSesame course player. Our engineering team is actively working to resolve this issue.

We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Posted Oct 14, 2026 - 14:38 PDT

Investigating

We are investigating an issue preventing learners from launching or completing e-learning courses through the OpenSesame course player. Affected users may encounter error messages or experience a blank screen when attempting to start a course. Our engineering team is actively working to resolve this issue.
We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
Posted Oct 14, 2026 - 14:20 PDT
This incident affected: OpenSesame Catalog and OpenSesame Course Delivery Platform.